Help Center
Find answers to common questions or reach out to our team.
How are products verified as handmade?
Every seller undergoes a KYC and craft verification process. We visit workshops, verify techniques, and certify authenticity before products go live.
What is the return policy?
We offer a 7-day return policy for unused products in original packaging. Handmade items may have minor natural variations — this is a mark of authenticity, not a defect.
How long does shipping take?
Standard delivery takes 5-10 business days across India. Each product page shows estimated delivery time specific to that item.
Are products eco-friendly?
Most products on Kaarighar use natural, sustainable materials and traditional techniques with low environmental impact. Look for our sustainability badges on product pages.
Can I order custom or bulk items?
Yes! Many artisans accept custom and bulk orders. Contact the artisan directly through their profile or reach out to our support team.
How do sellers get paid?
Sellers receive payments within 7 days of delivery confirmation via bank transfer or UPI. We provide detailed analytics and transparent commission reports.